Currently there are no limits on service usage.

For T-4OO Engine, both original text and translated text are being kept on our database for a period of time. No data is being kept on other servers.

Please contact us if you would like to add the function which purges the original text from our server.

The languages pair bellow, are performed by our own translation engine. Several 3rd party translation services are used for translating other languages.

　

・T-4OO、Real-time Translation Engine

Japanese⇔ English , Chinese(Simplified and Traditional) , Korean

　

　

To avoid using 3rd party translation services, please submit translation requests of these languages pair only.

Yes, there is no restriction on the number of concurrent requests in Text Translation. In File Translation, an account can upload multiple files at same time, while the files would be processed sequentially. To translate multiple files efficiently, you can purchase multiple accounts.

No, if there is an API error occurred, it will not cost any usage.

Yes, it is applied to all specialized fields.

Commonly it might be caused by "Youe nonce is too small" error. We recommend to use timestamp with millisecond as nonce.

If it happens again or there is any other error occurred, please contact us with your taskId or Key.

For detail, please refer to "Limitation" in each API section. If there is no "Limitation", there is no limits on request.

No, we don't open our IP address to public

We support Japanese, English and Chinese.

Please refer to "Support List".

We can set your own download period for T-4OO Desktop user. If needed, please contact us.

We classify Specialized Fields with its level. You can specify the level and get the layer.

Yes, please contact us if you would like to set the maximum service of usage. 

For customers who need uninterrupted T-4OO translation service, we can offer you the Fallback function. During T-4OO maintenance or abnormal situations, the Rozetta API will automatically use other engines to complete the translation and send a notification e-mail to you. (※Only supported for T-4OO account users ※This is a paid service. )

We don't provide exclusive license for using API.

Yes, but extra fee will be charged. If needed, please contact us.

You can use them by linking your T4OO account to your Rozetta API key.

All registered TM Data and Glossary will be applied. There is no priority or type. Only available when using T-4OO engine.

Please contact us if you want to use them.