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Announcement: Change of trial usage for new individual user (6/21)

Announcemnet: System Maintenance (Update: July 19)

Announcement: Change of trial usage for new individual user (6/21)

Support Plan Price
Free
Starter
Medium
VIP
Price
¥0
¥30,000 (it's free when you subscribe to a plan (more than 500000 words)
¥100,000 (it's free when you subscribe to a plan (more than 1500000 words)
¥300,000 (it's free when you subscribe to a plan (more than 3000000 words)
Expiry date
6 months
6 months
6 monts
Business meetings
Technical inquiry (Email)※1
1 time
3 times
10 times
15 times
Meeting with our engineer (Weekdays from 10:00 to 19:00 / 1 hour)※2
3 times
8 times
12 times
Measuring performance
Additional charges will apply
Additional charges will apply
One engilne One languages pair※3 Other than that additional charges will apply
Three engilne One languages pair※3 Other than that additional charges will apply
Evaluation of translation quality (once a year for free)
Additional charges will apply
Additional charges will apply
Additional charges will apply
One languages pair※3 One specialized field 3Engine Other than that additional charges will apply
Slack Channel
Customer Support(by phone) (Weekdays from 10:00 to 19:00)
5 times
10 times
Provide sample code (Languages which is not published on Document Site)
Additional charges will apply for sample code
One Language One Function Other than that additional charges will apply
One Language Three Function Other than that additional charges will apply
Three Language Three Function Other than that additional charges will apply
Collaboration with your development team
◯ (Japanese English Chinese)
※1
1-1: Inquiries about the documentation site or technical questions
1-2: We won’t count the number of inquiries about defects caused by our company.
※2
2-1: The time for one meeting is based on 1 hour, and if it exceeds 30 minutes, it will be counted as the second time.
※3
3-1: "One languages pair" means a language before translated and a language after translated. e.g. "English and Japanese" or "Japanese and Chinese".
3-2: Evulating one engine and one languages pair with 100 sentences. For 3 engines, it will be 100(sentences) x 3(engines) = 300(sentences) (e.g. For one engine and Japanese-English, 50 sentences for Japanese to English and 50 sentences for English to Japanese.
Remarks
Please refrain from making inquiries regarding the matters listed on the document site.。
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