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Announcement: End of support for old file type in File Translation (08/24)

Announcemnet: System Maintenance (Update: September 17)

Announcement: End of support for old file type in File Translation (08/24)

ERROR CODE
Error Code
A list of error codes
Error codes (Text Translation, http communication)
Error Code
Message
Description
Solution
40001
Please check the actual error message.
Engine authentication error
Please check the linked T-4oo account information. Or make sure you are using the correct access key.
40002
Access key doesn't exist.
Access key not found
Please make sure you are using the correct access key.
40003
The key is invalid.
Invalid access key
Invalid access key. Please contact us whether you are using the correct access key.
40005
Please specify a bigger nonce.
Nonce value is too small
Increase the value of a nonce. Or please contact us if you want to reset the value of a nonce.
40006
The signature is incorrect.
Nonce value is too small
Please check how to create signature, then try it again
40008
Please specify a smaller nonce.
Nonce value is too big.
The value of nonce should be smaller than 9223372036854775807 . Please contact us if you want to reset the value of nonce.
40100
Please check the actual error message.
General error
Please re-translate after a while. Or please contacut us with your request and error message.
40101
Connect to this endpoint using WebSocket
Non-WebSocket connection
Please use wss instead of https to send URLs.
40102
Translation failed (TTT)
Internal error
Please re-translate after a while. Or please contacut us.
40103
Exceeded request frequency limit.
Requests exceeded the limit.
Please re-send the requests after a while.
40200
Required argument is missing.
Missing parameter
Please check the input items
40201
Invalid type.
Invalid parameter
Please check if the input information is correct.
40202
Missing or invalid parameter(s).
Request details parsing error
Please check if the input information is correct.
40203
Translation XXX not found.
Translation ID not found
Please check if the requestId is correct.
40204
Not found : Contract with this type
Not found
Please confirm whether the specified contract ID matches the engine you want to use.
40300
Unable to detect text language:
Language detection error
Please specify SourceLang or unify the language used in the original text.
40301
Unsupported translation direction.
Unsupported translation direction
Please check sourceLang and targetLang.
40302
Unrecognized language code(s).
Unrecognized language code
Please enter the correct language code (en, ja, etc.).
40400
Not contracted engine
Non-contracted engine
Please use a contracted engine or make a contract for the engine you want to use. Or contact us.
40401
Exceeded usage.
Exceeded usage
The contract needs to be changed. Sign a new contract or contact us.
40402
No contract
No contract
The contract needs to be make. Sign a new contract or contact us.
40403
Contract has expired.
Contract has expired
Please sign the contract again or contact us.
40404
Invalid contract.
Contract is invalid
Please check if the input information is correct.
40405
Translation is not available before the contract start date.
The contract is not valid before it starts
Please check the valid period of your contract.
40500
Unable to add user dictionary entry.
Add user dictionary entry error
Please make sure that the information you entered is required fields.
40501
Unable to add user dictionary entries.
Add user dictionary entries error
Please make sure that the information you entered is required fields.
40502
Unable to get user dictionary entries
Get user dictionary entries error
Please re-translate after a while. Or please contacut us.
40503
Unable to update an user dictionary entry
Update user dictionary entry error
Please re-translate after a while. Or please contacut us.
40504
Unable to delete an user dictionary entry
Delete user dictionary entry error
Please re-translate after a while. Or please contacut us.
40600
engine not found.
Engine not found
Please check whether the specified engine is correct.
40601
Please check the actual error message.
engine not found.
Please re-translate after a while. Or please contacut us.
40700
Failed to upload a file.
Bilingual file upload failure
Please make sure that the correct files (xlxs, tmx files) have been uploaded.
40701
Failed to train a model.
Model training failure
Please contact us.
40705
Failed to get fields.
Field list acquisition failure
Please check sourceLang and targetLang.
40706
Forbidden.
Acquisition of job models other than your own organization, execution of model training with invalid contract ID
Please check if you are using the correct job ID (jid), model ID (mid), and contract ID.
Error codes (File Translation)
Error Code
Message
Description
Solution
100000
Missing parameter
Required parameter is missing
Please check if fieldID and targetLang are in request body
100001
Unable to translate into same language
The source Language is same as the target Language
Please choose a different languages for sourceLang and targetLang.
100100
Authentication error
Authentication error
Please check userID and password. Or please contacut us
100200
File format is not supported
File not supported
Please upload a file in doc/docx, xls/xlsx. ppt/pptx, pdf.
100300
Cannot find access key
Access key not found
Please make sure you are using the correct access key. Or please contact us.
100301
Cannot find translateId Cannot find translateItemId
Translation ID not found
Please contact us.
100400
Unable to open a file
Unable to open file
Please contact us.
100401
Unknown language
Unknown language
Please check if the language you choose is on the listsof languages
100404
Text translation error
Text translation error
Please contact us.
100405
Unable to write a file
File writing error
Please contact us.
100406
Internal error
Internal error
Please contact us.
100407
T-4OO engine authentication error
T-4OO Engine authentication error
Please contact us.
100408
T-4OO Desktop authentication error
T-4OO Desktop is not authorized
Please contact the administrator.
100409
Word count of account is not enough
Exceeded usage
Please contact the administrator.
100410
Languge not supported by this account
Unsupported language
Please contact the administrator.
100411
IP address restricted
Access with restricted IP address
Please contact the administrator.
Error codes (WebSocket)
Message
Description
Solution
SET_LANGUAGE_ERROR
Unrecognized language code
Please enter the correct language code (en, ja, etc.).
SET_SAMPLING_RATE_ERROR
Invalid value
Please enter a positive integer.
RECOGNITION_ERROR
Recognition error
If websocket is still connected, please try to keep sending audio. If websocket is unconnected, please connect again. If the error persists, please contact us.
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